Recoventy helps e-commerce businesses recover revenue lost through chargebacks and payment disputes. Every dispute is individually reviewed by a person. No recovery, no fee.
No recovery. No fee. We only earn when you do.
Success fee only. No recovery, no fee.
Assessment delivered after discovery call.
Of disputes reviewed by a real person.
Average recovered per year. Based on e-commerce businesses with ~€2M annual revenue.
Many e-commerce businesses lose recoverable revenue every month because chargebacks and payment disputes have no dedicated owner.
Which usually means they become nobody's responsibility.
Every disputed transaction is revenue your business already earned. It deserves a second look.
A specialist chargeback recovery and payment dispute management service that sits between your payment providers and your P&L, recovering what's owed and preventing future losses.
Every chargeback and payment dispute is individually reviewed by a person. No automation replaces the judgement required to prepare compelling evidence and build a strong case.
We use technology to prepare and submit evidence efficiently and track outcomes, not to replace the human judgement that wins chargeback disputes.
Clients receive detailed monthly reports explaining every dispute handled, its outcome, and the dispute prevention insights we've identified along the way.
A clear, simple outline from first call to recovered revenue.
We begin with a free discovery call and chargeback assessment to understand your payment setup, dispute process, and recovery opportunities. This allows us to identify where Recoventy can deliver the greatest impact.
Before handling disputes, we carry out a payment provider and account review, checking your payment providers, e-commerce platform, and dispute settings to ensure everything is correctly connected and ready for efficient chargeback management.
We prepare and submit compelling evidence for eligible chargebacks and disputes, handling the chargeback and dispute resolution process from start to finish to maximise your chances of recovering lost revenue.
We carry out ongoing chargeback prevention and dispute trend analysis, identifying recurring issues and recommending improvements to your payment and dispute processes to help reduce future chargebacks and maximise your recovery rate.
We only earn when you do. Our fee is 25% of the revenue we recover on your behalf, plus applicable VAT.
No setup costs. No monthly retainers. No hidden charges. If we don't recover, you don't pay.
Book a Discovery CallEvery dispute is reviewed by a person. Automation assists, it never replaces the judgement required to win a dispute.
There is always a real person behind Recoventy. When you reach out, you speak to a human, not a chatbot, not a ticketing system. Always.
We understand e-commerce operations deeply. Disputes are rarely just payment issues, we address the root cause.
No black boxes. Every decision is explained. Every outcome is reported. You always know exactly what's happening.
Supported platforms
Recoventy manages chargebacks and payment disputes across all major payment providers and e-commerce platforms. If yours isn't listed, ask us — the answer is almost certainly yes.
Most e-commerce businesses don't know. Enter your numbers below to find out, and get your personalised recovery estimate.
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Our discovery call lasts 20–30 minutes. You speak 80% of the time. We listen, ask only what we need, and deliver a written assessment within 48 hours.
We'll reply within one business day.
In the meantime, feel free to email us directly at hello@recoventy.com