We let your business focus on business.

Protecting the profits
you've already earned.

Recoventy helps e-commerce businesses recover revenue lost through payment disputes and chargebacks. Every dispute is reviewed by a person.

25%

Success fee only. No recovery, no fee.

48h

Assessment delivered after discovery call.

100%

Of disputes reviewed by a real person.

~€60k

Average recovered per year. Based on e-commerce businesses with ~€2M annual revenue.

The problem

Revenue is lost long before it reaches your accounts.

Many businesses lose recoverable revenue every month because dispute management has no dedicated owner.

  • Sales focuses on new revenue.
  • Finance reconciles accounts.
  • Support handles customers.
  • Disputes become everyone's responsibility.

Which usually means they become nobody's responsibility.

Every disputed transaction is revenue your business already earned. It deserves a second look.

The solution

We become the dispute recovery function your business doesn't have.

A specialist service that sits between your payment providers and your P&L, recovering what's owed and preventing future losses.

Human Review

Every dispute is individually reviewed by a person. No automation replaces the judgement required to build a compelling case.

Technology-Assisted

We use technology to improve efficiency and track outcomes, not to replace the human judgement that wins disputes.

Transparent Reporting

Clients receive detailed monthly reports explaining every dispute handled, its outcome, and what we learned from it.

Process

How it works

A clear, simple process from first call to recovered revenue.

1

Discovery Call

A 20–30 minute call. You talk, we listen. We ask only what we need to understand your dispute situation.

2

Assessment

We deliver an assessment within 48 hours: findings, recommendations, and how we can help.

3

Agreement & Onboarding

Simple agreement. Smooth onboarding. We integrate with your payment providers and get to work.

4

Dispute Management

We handle every dispute individually, reviewing evidence, building responses, and submitting cases.

5

Monthly Report

A detailed report lands in your inbox every month. Every dispute. Every outcome. No surprises.

6

Success Fee

We invoice 25% of recovered revenue only. If we don't recover, you don't pay.

Pricing

Simple. Transparent. Aligned.

25%
of successfully recovered revenue
No recovery. No fee.

One fee. No surprises.

We only earn when you do. Our fee is 25% of the revenue we recover on your behalf, plus applicable VAT.

No setup costs. No monthly retainers. No hidden charges. If we don't recover, you don't pay.

Book a Discovery Call
Why recoventy

Built on four principles.

01

Human First

Every dispute is reviewed by a person. Automation assists, it never replaces the judgement required to win a dispute.

02

Boutique Consultancy

There is always a real person behind Recoventy. When you reach out, you speak to a human, not a chatbot, not a ticketing system. Always.

03

Operational Expertise

We understand e-commerce operations deeply. Disputes are rarely just payment issues, we address the root cause.

04

Transparent Communication

No black boxes. Every decision is explained. Every outcome is reported. You always know exactly what's happening.

Revenue calculator

How much are you losing each year?

Most e-commerce businesses don't know. Enter your numbers below to find out, and get your personalised recovery estimate.

Estimated annual loss
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On its way to your inbox.

We'll send your personalised recovery estimate shortly.
If it makes sense to talk, there's a link to book a call inside.

FAQ

Questions we hear often.

No. Recoventy operates on a success-fee model. We only charge when we successfully recover revenue on your behalf. There are no setup costs, no retainers, and no hidden fees.
25% of successfully recovered revenue, plus applicable VAT. If we don't recover, you don't pay. Simple.
Yes. Every dispute is reviewed individually by a person. We do not use automated tools to decide which disputes to pursue. Human judgement is at the centre of everything we do.
We work with all major payment providers. This includes Stripe, PayPal, Klarna, Adyen, Mollie, Shopify Payments, and many others. If you are unsure whether your provider is covered, just ask, the answer is almost certainly yes.
Most clients are fully onboarded within one week of signing the agreement. We handle the integration process and keep things as simple as possible on your end.
Every dispute handled that month, its outcome, the amounts recovered, and key insights. We also include patterns we've identified that could help prevent future disputes.
Contact

Let's talk about your disputes.

Fill in the form and we'll come back to you within one business day. If you'd prefer, book a discovery call directly, no preparation needed.

We reply within one business day.

Our discovery call lasts 20–30 minutes. You speak 80% of the time. We listen, ask only what we need, and deliver a written assessment within 48 hours.

This helps us understand your dispute volume before the call.

Message received.

We'll reply within one business day.
In the meantime, feel free to email us directly at hello@recoventy.com

Stop letting recoverable revenue go unnoticed.

Book your Discovery Call